OK~ I guess my age is showing when I write this, as I know some of you may not remember these simple times. Today I had an appointment at my Dr.'s office for a standard blood draw. The wait was relatively short, but you know what really gets me? It's the fact that I have been a regular patient at this office for 18+ years and the people that work at the front desk seem to not know who I am. Each visit we go through the same routine. Your name? Your Birthdate? Your insurance card? Your driver's license?
Yes, I do get that this is the year 2012 and not the year 1998. Have we lost all personal contact when it comes to our health and our medical care? Thankfully my Dr. knows who I am and treats me like a person and not a number. I do realize the person at the front desk is doing their job, but seriously? If you want to talk about mental health, I can understand why some people need help with their mental help after visiting the Dr.'s office. Many people enjoy being greeted by their name (I know I do), and need to know that someone cares about them.
I long for the simple times of going to the local Dr. office and being greeted with a smile and being greeted by my first name. I can recall many times as a child walking into Dr. Adams' office with my Mom, being greeted with a smile (no matter how miserable I felt) and feeling welcomed. Gone, those days are gone, folks! Just another sweet thing of our past. Time continues to march on. This Mom really works hard to get to know people, find out a little bit about them, and be a friend. I wish our medical field could be a little more welcoming when it comes to that first impression, as it could use some work.
I wish we could go back to simpler times. But, in all honesty due to the words identity theft and the insecure world we live in, these new complicated times are here to stay. I wish my boys, 21 and 17 years old, knew these simpler times, but they never will. After All, It's All In a Mom's Day, Right?